Cyrenians has invested in the development of all of our 1:1 support work with vulnerable people. This is called the "Key Worker Practice Model". The model is based on a professionally recognised model of working and links the core Cyrenians values of acceptance, respect and tolerance with practical, day to day ways of working with people facing challenges in their lives.

We want to be able to offer consistently excellent service delivery across all locations and activities for all service users. We also want to provide clarity for purchasers that our services are working; including evidence of the difference made in the lives of the people we support.
Cyrenians has adopted the generic term 'key worker' which describes those staff who's primary role is to work with an allocated case load of service users. This includes "Support Workers"; "Personal Advisors" and "Coaches". Cyrenians Key Work can be defined by:
our attitude We treat people with the respect of equals (adult to adult). We respond to the whole person rather than just the evident problems.

our style We work with people, preferring where possible to work 'at the shoulder' rather than from the other side of a desk. We want to create independence, not dependency.
our practice We are flexible, tolerant and understanding. We are tenacious in the offer of help and, if we are can't help we will guide people to those who can.
Download the executive summary for full details: